Refund policy

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ezaan0991@gmail.com. Please note that returns will need to be sent to our international fulfillment and returns facility at the following address:

PurePosture Returns Department

[Insert EPROLO Supplier / Warehouse Return Address in China]

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at ezaan0991@gmail.com.

You can copy and paste this directly into your Shopify Return and refund policy editor, just make sure to swap out ⁠[Insert Eprolo Supplier / Warehouse Return Address in China]⁠ with the exact address provided in your EPROLO dashboard or supplier notes!